Skyinfotech
Skyinfotech
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    • Home
    • About Us
    • Services
      • Infrastructure Solution
      • End user/Computing
      • Networking
      • Data Center
      • Mobility
      • Security
      • Cloud
      • AVSI
      • Solar Solutions
      • Business Analytics
      • Business Apps
      • Enterprise Mobile Apps
      • People Management
      • Business Processes
      • Analytics
      • Managed Services
      • Products
    • Contact Us
  • Home
  • About Us
  • Services
    • Infrastructure Solution
    • End user/Computing
    • Networking
    • Data Center
    • Mobility
    • Security
    • Cloud
    • AVSI
    • Solar Solutions
    • Business Analytics
    • Business Apps
    • Enterprise Mobile Apps
    • People Management
    • Business Processes
    • Analytics
    • Managed Services
    • Products
  • Contact Us

Realize the Business Benefits of Managed Services


Evolve and achieve new business heights with our simplified

Overview of Managed Services

 The increasing complexity of IT systems make it tough for industries to run, maintain, and improve systems. Here, our wider range of Managed services are proved valuable. 


 With our next-gen managed service framework, we optimize service resilience, reduce the overall downtime and minimize operational costs up to 40% or more. 

Connect With US

Next Generation Managed Services

We usually position Managed services tools as a solution to our IT problems, instead how a tool can benefit a business.

Whatever diversified models we declare in Managed Services, anybody can do it. But when it comes to business, we need to align service delivery with business processes.

The most critical element of creating a differentiated Managed Services is to shift from people-centric models to self-service capabilities with zero employee downtimes and hence delivering a better experience to customers.

This process reversal in the Managed Services Next Gen model can be a game-changer for business success.

Seamless Service Delivery during Pandemic

 Many Businesses were already strengthening their operations with digital tools & capabilities, but COVID-19 has highlighted the importance of speeding up this transition. Managed services provide businesses with solutions technologies like artificial intelligence, trusted intelligence, and automation, as well as the technical expertise required to master them. 

 We are focused on our Business Continuity Plan in COVID 19 Era: 

 

  • 8000+ calls resolved in last 6 month through remote support.
  • Extended Support in Lockdown,
  • WFH users are guided with their queries and small training sessions whenever required.
  • Extended on call Support in critical emergencies.
  • Daily Monitoring and evening team connect is being done to share the updates and progress of the day.
  • OS updating activity carried out as remote activity
  • Provide Support for VIP user on more than 90 Case.

Our Managed Services

End-User Support Service

 Get an intuitive blend of technological solutions driven by our in-house experts, accelerate processes and motivate individuals, which impeccably impacts the business. 

Data Center Services

 Besides providing a series of network security services, we assure results in data center management, network infrastructure management, and disaster recovery services. 

Cloud Managed Services

 Ensure business continuity with our wider range of cloud-managed services and reliable network infrastructure management that attracts great results. 

Application Managed Services

  Manage, evolve and simplify your application with our core application managed services designed to achieve maximum user satisfaction and profits. 

AI and Automation in Managed Services

  Increase business agility and promote automation with our innovative AI solutions designed with years of experience and proficiency. 

Why Managed Services

Reduction of incidents

Improved End User Experience

Reduction of incidents

Improvement of CSAT

Improved End User Experience

Reduction of incidents

Improvement of TAT

Improved End User Experience

Improved End User Experience

Improved End User Experience

Improved End User Experience

Improved End User Experience

Improved Business Time

Improved Business Time

Improved Business Time

Cost Optimization

Improved Business Time

Improved Business Time

Sky Infotech (SL) Ltd

5 Main Motor Road, Wilberforce , Freetown, Sierra Leone

+232 88797979 | +232 72181818

Copyright © 2024 Sky Infotech(SL) Ltd  - All Rights Reserved.

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